Care software that holds up when the inspector arrives.
Custom business software for care homes, domiciliary care and supported living. Care planning, medication, staffing and evidence in one system, organised around the five key questions rather than around a vendor's product roadmap.
What we hear from care and supported living businesses.
Most care providers run on three or four systems that do not speak to each other, plus a shared drive, plus paper. The information exists. Proving it exists, in the order someone else wants to see it, is the job that eats the manager's week.
An inspection is not usually lost on care quality. It is lost on evidence: records that are thin, scattered, or written after the fact. Software should be producing that evidence as a by-product of the day, not asking someone to assemble it afterwards.
What we would build
A single system for the service, shaped around your care model and your paperwork, not a generic records tool with a care skin on it.
- Care planning and daily notes — Person-centred plans, daily records and handovers in one place, written at the point of care so a review is a report rather than a reconstruction.
- CQC evidence pack — Everything you record mapped to safe, effective, caring, responsive and well-led. An evidence request becomes an export instead of a fortnight of digging.
- eMAR and medication rounds — Administration recorded as it happens, with missed-dose alerts, stock counts and a per-resident audit trail that stands up to scrutiny.
- Rotas, training and agency spend — Staffing that knows who is qualified for which shift, flags training before it lapses, and shows what agency cover is actually costing you per week.
- Incidents and safeguarding — Structured reporting with escalation built in, so notifications, body maps and follow-up actions are attached to the incident rather than chased by email.
- Family portal — A read-only view for families with the updates they actually ask for, so questions stop arriving as phone calls in the middle of handover.
What we would automate
The parts of the week that are pure administration, handled before anyone has to think about them.
- Referral intake — Referrals arriving by email or portal read, summarised, checked against current capacity and dropped into the assessment queue.
- Care note quality checks — Notes that are too thin to evidence anything get flagged to the manager the same day, rather than at inspection.
- Training and certification chasing — Staff and managers reminded before a certificate lapses, with escalation if nothing happens.
- Rota gap escalation — Uncovered shifts pushed to the people who can fill them, in order, instead of sitting on a whiteboard.
- Family update digests — A weekly summary drafted from the week's records, ready for a named person to read, adjust and send.
Building software for care and supported living
Usually, yes. Plenty of providers keep an existing eMAR or payroll system and have us build around it. Where a system has an API we integrate with it; where it does not, we look at whether replacing it is cheaper than working around it, and tell you honestly which it is.
In the UK, in infrastructure you own or control. We build to the data-protection standards the sector expects, and the system is yours at the end, not licensed back to you.
A useful first version usually lands in weeks rather than quarters, because we build the part that hurts most first and put it in front of staff before adding the rest.
Your First Call Is Not a Sales Pitch
We will explain exactly how the model works and give you an honest recommendation, even if that recommendation is not Adola.
